P'articles
A series of essays exploring the future public realm.
Loops PERMALINK
First posted at 12:06GMT on 14/07/11 by Nicola Marshall

Young people in Britain fare worse than their international peers: academically, behaviorally, economically, and emotionally. Young people don’t fare much better in public opinion polls. Adults deem young people ‘hanging around’ a top threat to community safety. This is despite ten years of major youth policy reform. We have new targets, new strategies, new structures, new services and new standards. Where is the disconnect?
We live in an age where ‘teenagers hanging around’ is named as a top threat to community safety. We cannot pick up a morning newspaper without being confronted by headlines about youth gangs, ASBOs, suicide, violence, binge-drinking, obesity, and educational failure. It is hard to ignore the message that young people are ‘out of control.’ Yet, since 1997, the UK government has invested heavily in programmes and services for young people, spending hundreds of millions of pounds on out-of-school youth provision. So, why does the public’s negative perception of young people persist despite such unparalleled investment? Why does Britain rank last on international measures of child and youth wellbeing? How can we change this ‘us’ versus ‘them’ society?
In the UK today young people experience more acute problems than young people in any other Western country. Recent decades have seen a plethora of new initiatives and pilots yet, despite these well meaning gestures and policies, outcomes have proved remarkably stubborn. Today our young people are not thriving.
In November 2008 Participle formed a partnership with the Aldridge Foundation, Brighton and Hove Council and Croydon Council. Our mission was to understand why outcomes are so often poor and how to meaningfully engage young people in their communities. The result was a new approach called Loops, a social enterprise that aims to expand young people’s purpose and possibility. Loops was piloted in 2009, and is now going live in 2 locations, Croydon and Brighton, and preparing to roll out nationally.
Loops starts from a new place. We see young people, not as a costly group at risk of negative experiences, to be protected, but rather as a potential resource, for each other, the wider community and society. Through our work with young people, their families and communities, and drawing on international best practice and research we have developed a clear perspective on what constitutes the ‘good’ adolescence. The good adolescence is not just about young people – it is about relationships and connections to the world around young people. It is about building a broad set of capabilities rather than a narrow set of attainments and it is about the capacity to put these relationships and capabilities within a bigger frame – to tell a story about yourself and where you are going.
Take Jo and Calvin, two 19-year-old boys we met in the early stages of our project.
Current policy would not deem Jo at-risk: he shows up at college, comes from a dual-parent household, and doesn’t often smoke, drink or truant. But Jo isn’t thriving. He’s flatlining. Three years ago, Jo was at exactly the same place he is now. He struggles to read and write, has no sense of purpose, and relies on his father for employment.
Current policy would say Calvin is no longer in risk: he is studying sociology at university, working part-time in a greeting card factory, running several youth mentoring initiatives, and embedded in a supportive faith community. Calvin is now thriving, but he wasn’t always. Three years ago, he was entrenched in gang life, witnessed his best friend’s murder, and was truanting from school.
Calvin’s transformation isn’t just about a reduction in risk, but about the enhancement of protective factors. Protective factors are the internal strengths and external supports that enable resiliency and positive living. They are factors like agency, sense of possibility and purpose, control over decision-making, and connectedness to community. They are what give young people a reason to invest in their future, and the future of their communities. International research confirms the value of protective factors in ensuring young people thrive.
Protective factors come from meaningful experiences; experiences that start with young people, enable them to feel useful and valued, introduce them to new possibilities, build new capabilities, and forge new relationships.
Our work with young people suggests that there is a widespread lack of ‘experiences’ that lead to building these new capabilities. Young people spend most of their time in school or in youth-only services & settings, isolated from their communities and limited in their exposure to different ways of living, doing, and being. They also have little time and space to make sense of what they are seeing, and chart out a different life direction.
Loops provides young people with new types of experiences and connections, such as taking on a role, running a campaign, creating their own enterprises, engaging with the community in new ways. These new experiences are complemented by reflection to enable active learning and development. Loops has been designed bottom up to appeal even to those who are currently most disengaged.
Loops is not a new service in the traditional sense. It is a process of community transformation in which young people have a stake and ownership. Such a process entails not only drawing diverse organisations and people of all generations into a new social compact and set of activities it implies deep changes in culture, thought patterns and behaviour.
Loops is different to the youth service - It has a different purpose: connecting young people to the community, not containing them in a youth centre. It has different success metrics: young people’s sense of self, future and community, not just attendance at a youth club or a reduction in risk behavior. It has a different resource base: people in the community, not buildings or professionals. It uses its resources purposefully—everything Loops does connects to a unifying model about how change happens;
Loops is different for young people - In school, young people spend time with peers their same age and perform to benchmarks set by other people. In youth clubs, they show up and take part in whatever is on offer that night. With loops, they interact with adults and peers of different ages in new environments. They build on their strengths and interests. They make intentional choices. They form community contacts. They explore the unfamiliar;
Simply put, Loops gets young people to go through new types of experiences, and then reflect on those experiences. This relies on two primary activities:
In Community Experiences – These are the heart of Loops. To grow young people’s sense of purpose and possibility, they need to experience their community in new, compelling ways. The young people we’ve met in our work have limited exposure to different perspectives, career pathways and life trajectories. They do not know what ‘could be.’ At the same time, they don’t believe they have the capabilities or networks to actually live out different lives.
The first activity carried out by Loops is to find experiences. This is done by asking businesses, organization and individuals within a specific community to open their doors, and spend time with young people around. In a six week prototype, Participle put together over 160 experience in Brighton and Croydon, from being shown how a large hotel works, to helping organise a music festival to meeting a novelist. 90% of these experiences were offered for free. Experiences come from the community—from family-run businesses to large companies to public sector agencies, arts agencies to voluntary groups. Loops works directly with these organisations and individuals to find easy, mutually beneficial ways to engage.
Processes of Reflection - Experiences, by themselves, do not lead to transformation. How young people prepare for and interact during experiences influences the value they derive from them. Practicing independence, initiative, and insight (the 3i s) directly affects the lessons they extract and the kinds of connections they make.
As a result, Loops supports young people to go on as many experiences as possible, both through one-on-one and group sessions. The adults and older young people who facilitate loop groups are not acting as teachers or parents or experts. They are ‘the same’ as the young people--they’ve just had more experiences in the community and practiced reflection for a longer period. They model curiosity, critical thinking, and open exploration. In addition, unless you receive feedback after you’ve adopted these thriving behaviors, it’s unlikely you know why they matter. Feedback is critical for validating what you do, and building a strong self-concept.
Loops have developed extensive tools, training and support processes for the above processes.
For more information on this project, or to get Loops up and running in your community, please
EmployAbility PERMALINK
First posted at 11:59GMT on 14/07/11 by Nicola Marshall

As I wrote last year, the current approach to unemployment is a complex, transactional service that only responds to market failure. The services available can succeed in getting some people into work for a period of time. However, there is no support for those in work to move up the skills curve and there is a failure to effectively reach population groups in need. Three groups in particular are failed by the current system: the young, the long-term unemployed and the older 50 + generation. These failings are multiplied in geographic areas and neighbourhoods, where there is a spatial and historic concentration of unemployment. Vast swathes of Britain are being left behind.
Working on the ground, we have been developing an alternative approach. We start from people and culture. At the heart of our proposition is an idea for a new social organisation – a sort of 21C trades union – that would be rooted in the local community to support individuals and families to acquire the aptitudes, relationships, confidence, soft and hard skills that make for employability. Once in work, this organisation would continue to support its members to move up the skills curve.
Our model draws on our existing work with young people, families in crisis and the 50 plus generation. We have learnt how to address the wider issues around employability, support extreme micro enterprises and open people up to thinking differently about themselves and their futures. We have also seen how new forms of social organisations can lead to radical new solutions and the generation of resources.
As with all our projects, we cannot at this stage describe exactly what our solutions would look like. If we had all of the answers, the project would not be necessary. Therefore, with the support of central government and the opposition, we are looking to partner with Local Authority’s to invest in creating this new approach with us. At the moment we are in close discussions with partners in very different and diverse parts of Britain.
Social Health PERMALINK
First posted at 09:39GMT on 14/07/11 by Nicola Marshall

We know that the UK is facing an epidemic of chronic disease and that current approaches are economically unsustainable. With so many people suffering from a long-term condition, (60% and set to grow exponentially), it’s no longer about treatment: it’s about supporting a new way of life. And to be sustainable, that life must be lived in society, not inside a medical framework.
We just don’t think this can work with more of the same – improving clinical pathways is just tinkering at a system that is flawed in its very nature: an industrial, acute, condition-focused model being personalised to fit a situation that is all about the individual emotions, motivations and relationships that drive or hinder lifestyle change.
We believe that a move from a system burdened by demand to one strengthened by participation will depend on a significant paradigm shift: from medicine to motivation, needs to capabilities and clinical expertise to self-determination and peer support. From our previous work on conditions such as diabetes and on broader preventative wellbeing, we have a practical understanding of the tools and techniques that work to uncover motivations, influence behaviours and lift barriers to lifestyle change. We believe that a new model of ‘social health’ could be designed to make this happen on the ground in a way that is both financially sustainable and rapidly scalable.
A new model would:
• Cut across conditions to provide new forms of support for the emotional, psychological, physical and social issues all those learning to live with a chronic condition experience;
• Employ the best lifestyle change and self management techniques and technologies, additionally creating a legacy of preventative wellbeing activity that becomes ubiquitous in everyday life;
• Grow resource by marrying professional expertise with peer support, mixing the formal and informal, making use of non medical resources, drawing on the untapped expertise and resources found in family and social networks;
• Be situated in the fabric of people’s everyday lives, distributing tools out to them, building on social dynamics, spreading through social networks, allowing people to opt in and ensuring early adopters draw others along;
• Work with people not as conditions or as isolated individuals but in the context of their families and social networks and towards outcomes that are holistic: for many the end goal will be a good social life, vitality and continued opportunities for work and learning rather than good condition management.
It would also take a new form – one that engenders a new way of interacting, that allows for new forms of ownership, and new flows of resources and expertise. Participle’s work shows that radically different kinds of organisation can unlock new, low cost, effective solutions that engage meaningfully with people’s every day lives. (See Circle and Loops). Something similar is needed in this area.
Up until now, the debate has been largely academic – no-one really knows how to move this into practice against the current ongoing investment in old infrastructure, where the essential features of western medicine: scientific discovery, greater professionalism, commercial innovation and massively increased funding – are so invested in maintaining and developing old models of delivery and behaviour that they have themselves become part of the problem. In effect, we have lacked a structural opening that could crack open the existing system. The new proposal for GP-led commissioning could be just that.
The danger is that what is created is more of the same, provision that still sits within a clinical, rather than social, paradigm, and still fails to have the impact required both in terms of health outcomes and a shift in responsibility to people themselves. We are proposing a model that sits squarely in the new - that is low cost, relational, works with the grain of existing networks, motivational - joins soft stuff to hard, formal to informal: a platform into which GPs could refer their patients at low cost, that meshes with people’s every day lives and leads to both sustained lifestyle change and appropriate management of long term conditions. We don’t know yet what shape this will take; as in all our projects, it will develop in collaboration with people, through a deep understanding of their real lives and robust economic analysis of Our social enterprise for older people, Circle, is a good example of what it could look like in practice.
Circle takes the existing model of social care – rationing care according to need – and turns it on its head, taking the premise that connecting older people in a way that allows then to build social connections, increase their contributions, creates a network of support will both save costs initially and reduce the demand on services later on. By creating a new kind of platform – a cross between a mutual, a social club and a concierge service Circle makes it possible to increase the resources available, pooling public, private and voluntary resource. A supporting operating system essentially slides the new offer between formal services and people’s every day lives – their work places, kitchens and community spaces. This in turn allows new propositions to develop which are member led, and which mesh with every day lives in a dynamic ongoing system. The technology we have developed for Circle makes it possible to be flexible locally, and grow ‘applications’ that are supported by a simple but intelligent back end system. We have also understood how to design the social fabric of Circle in order to make it attractive to join and contribute to, and allows social dynamics – early adopters pull other along to work in terms of changing the culture of dependency and need that the current alternative has created.
We believe that many of these aspects would be applicable to long-term conditions, and so we’re looking for partners to build the first of what we intend will be a new, national approach to Social Health.
Watch this space, and if you are interested in investing or contributing please contact us!
Contact us:
Hilary Cottam
http://www.participle.net
Madeleine Bunting writes about the LIFE project in the Guardian PERMALINK
First posted at 12:35GMT on 09/02/11 by Nicola Marshall
See the full article here.
http://www.guardian.co.uk/society/2011/feb/09/tough-love-troubled-families-swindon-participle
http://www.guardian.co.uk/society/2011/feb/09/tough-love-troubled-families-swindon-participle
Madeleine Bunting writes about Participle in today’s Guardian PERMALINK
First posted at 11:41GMT on 28/06/10 by Cherie Fullerton
See the full article here
http://www.guardian.co.uk/commentisfree/2010/jun/27/new-model-welfare-state
http://www.guardian.co.uk/commentisfree/2010/jun/27/new-model-welfare-state
Get Together design work on show at the National Design Triennial: Why Design Now? New York PERMALINK
First posted at 15:15GMT on 15/06/10 by Cherie Fullerton
Why Design Now? Designers around the world are answering this question by creating products, prototypes, buildings, landscapes, messages, and more that address social and environmental challenges. How can we power the world with clean energy? How can we move people and products safely and efficiently? How can we shelter communities in sustainable environments? How can we close the loop of materials extraction and disposal? How can we enable people around the globe to generate and share wealth? How can we improve the quality of life for all people through health-care innovations? How can we communicate ideas effectively and creatively? How can we discover beauty and wisdom in simple forms that use minimal resources? Collectively, designers are seeking to enhance human health, prosperity, and comfort while diminishing the conflicts between people and the global ecosystems we inhabit.
Participle's Get Together work is now showing as part of this exhibition at the Cooper-Hewitt National Design Museum in New York.
See the full article here
Participle's Get Together work is now showing as part of this exhibition at the Cooper-Hewitt National Design Museum in New York.
See the full article here
Putting the Social Back Into Services PERMALINK
First posted at 14:08GMT on 15/05/10 by Amelia Sanders
Is there an alternative to the seemingly inevitable cuts to public services? Hilary Cottam of Participle poses the question.
See the full article here
See the full article here
Interim report launch of Beyond Beveridge: Principles for 2020 Public Services PERMALINK
First posted at 17:04GMT on 19/03/10 by Amelia Sanders
'Beyond Beveridge' is the interim report of the Commission on 2020 Public Services. It sets out the urgency for change, the limits of our current public services settlement, and the need for a systematic and long-term approach to reform. The report offers a positive vision for 2020 public services, and three policy building blocks to get us there: a shift in culture, a shift in power, and a shift in finance. The report represents the interim findings of our diverse and experienced commission, and the principles on which it will base its final conclusions in summer 2010.
Hilary Cottam, Principal Partner or Participle is one of the 20 cross party commissioners tasked with looking into the future of Britain's public services. This week Hilary was on the panel launching the Commission's interim report Beyond Beveridge: Principles for 2020 Public Services.
Hilary Cottam, Principal Partner or Participle is one of the 20 cross party commissioners tasked with looking into the future of Britain's public services. This week Hilary was on the panel launching the Commission's interim report Beyond Beveridge: Principles for 2020 Public Services.
Participatory Systems, Moving Beyond 20th Century Institutions, by Hilary Cottam PERMALINK
First posted at 09:53GMT on 19/03/10 by Amelia Sanders
BIG IDEAS for the next decade:
Participatory Systems, Moving Beyond 20th Century Institutions by Hilary Cottam.
Featured in the Winter 2010 - Vol.XXXI. No 4 - Harvard International Review.
Read the full article here.
Participatory Systems, Moving Beyond 20th Century Institutions by Hilary Cottam.
Featured in the Winter 2010 - Vol.XXXI. No 4 - Harvard International Review.
Read the full article here.
The World’s Most Influential Designers PERMALINK
First posted at 09:55GMT on 03/02/10 by Amelia Sanders
Not only is "influential" difficult to measure, but "design" is also nigh on impossible to define neatly... From design thinkers to hands-on design doers in industries from graphics to industrial to auto design, our chosen 27 luminaries represent a diverse cross-section of design disciplines. But all those selected have one thing in common: They are in some way responsible for shaping the world around us. Business Week names Hilary Cottam as one of the World's Most Influential Designers .